We Are Modern Practice Support

OUR MISSION

Modern Practice Support is a network of Client Care virtual professionals serving mental health practices across the nation. We specialize in supporting private and group practices with phone support, scheduling, and duplicating your intake process to fill your therapists' schedules. It is our mission to free up your administrative time, leaving you some peace of mind and the freedom to do what you love - providing client-centered mental health services. Contact us today to see how our services can benefit your unique needs.

Our
Story

Kim Lapo, LSCSW
Owner & Founder

Meet Kim Lapo, Clinical Social Worker and co-owner of a successful group practice since 2014. While Kim bootstrapped, she helped grow her group practice, scrambled to see clients, and answered all of the potential client calls as they came in. After missing three calls in one day, she realized the business could earn more money if she would pass the responsibilities of the intake process on to a virtual assistant.

Kim understands how practice owners struggle with the decision to hire a virtual assistant, so she wanted to create a virtual assistant company trained to work with mental health practices in an empathetic and calm manner. Kim believes virtual assistants who have worked in the mental health field have a higher value and provide an advantage over larger freelance companies. Additionally she hires virtual assistants who she would hire for her own group.

Kim is passionate about creating an environment in which virtual assistants handle the intake process so practice owners can focus on what brings them energy...and their next BIG idea.

Take a Closer Look

Our Team.

All of our Virtual assistants here at Modern Practice Support are carefully selected for their experience and knowledge of mental health and HIPAA. They’re responsible, personable, and they’re ready to be part of your team. They have worked in client care in a group practice setting and are ready to share their skills with yours.

Kalee Svoboda

Hi! I am Kalee. I am the New Practice Coordinator. I also serve practices across the nation with billing, client care and credentialing.

Jess Schmidt

Hi! I am Jess. I am a Client Care Virtual Assistant serving multiple practices across the nation.

Tyler Ryeczek

Hi! I am Tyler. I am a Client Care Virtual Assistant serving multiple practices across the nation.

Laurie Powell

Hi! I am Laurie. I am the Team Lead here at Modern Practice Support.

Hayley Whitehair

Hi! I am Hayley. I am a Client Care Virtual Assistant serving multiple practices across the nation.

Bethany Trost

Hi! I am Bethany Trost. I am MPS' marketing specialist as well as a virtual assistant. I also provide social media and billing services to practices.

Heather Steckel

Hi! I am Heather. I am a Client Care Virtual Assistant serving multiple practices across the nation. I also provide billing services to several of our practices.

Rose Graff

Hi! I am Rose. I am a Client Care Virtual Assistant serving multiple practices across the nation. I also assist with Credentialing.

"With Modern Practice Support, our clients are contacted in a very short turn around with kindness and empathy. Additionally, client payments are made in a much more consistent and productive manner."

-Exhale Behavioral Health

Berryville, Virginia

What areas do we serve?

Modern Practice Support is a network of Client Care virtual professionals serving mental health practices across the nation. Take a look at some of the areas we serve right now.